Newly

Systems for Supporting Staff

Product description

Key Takeaways
What You'll Learn



Discover tools and techniques to improve the staff experience in your organization. Keep your employees engaged and thriving while doing work that benefits your organization’s bottom lines and culture.

Explore and get inspired by Zingerman's approach to building a culture of innovation, entrepreneurship, and personal responsibility, balanced by the need for legal compliance.
Hire the most qualified people for your business and help them succeed through great training, effective performance management, handling conflict well, and so much more!
Develop a network of peers to call upon for support, to share in successes and get past roadblocks. Laugh out loud, have a-ha moments and realize that lots of well-meaning and well-run organizations face the challenges you do.
Tour Zingerman's Deli and Zingerman’s Bakehouse for a behind-the-scenes peek of how we do things here.
Eat delicious breakfasts, lunches, snacks and treats made especially for you by several Zingerman’s businesses. Attendees rarely leave hungry.




itinerary
At this event


Day One


8:00 AMBreakfast Available


8:30 AMWelcome, Introductions, OverviewZingerman's History and VisionThe Employment LifecycleStage One: Hiring the Most Qualified PeopleSourcing CandidatesInterviewing and Hiring


NOONLunch


1:00 PMStage Two: Helping Staff SucceedImportance of Documented ExpectationsProviding Effective FeedbackRole Plays


4:00 PMAdjourn


4:30 PMTour of Zingerman's Deli (optional)

Day Two


7:30 AMTour of Zingerman's Bakehouse (optional)


8:00 AMBreakfast Available


8:30 AMWelcome back, Overview, Debrief Day 1Creative Tension: Compliance vs. CultureDiversity & Inclusion at Zingerman'sEffective Performance ReviewsSolving Performance Problems & Handling ConflictCompensation/BenefitsStage Three: Assisting Departing StaffTerminations & Exit InterviewsAlumni Network


NOONLunch


1:00 PMOpen Forum (Q&A with staff panel)Bottom-Line Change®Final Reflection, Debrief, Evaluations


4:00 PMAdjourn





 “I'm always so impressed with the realistic, digestible, approach to breaking down the critical information and making it actionable!"